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Partnering with Compuware: An Interview with Principals of Acquired Companies


Bob Thomas interviews Chris O’Malley, Chief Executive Officer of Compuware; Paul Kuszyk, Former Principal of ISPW; Rick Jones, Former Principal of Standardware; Francois Dansereau, Former Principal of Itegrations; Murray Martin, Former Principal of MVS Solutions

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July 26, 2017


Verizon’s Experience with Capping and MLC Reduction


Verizon’s Experience with Capping and MLC Reduction Chris Prenatt, Senior System Engineer, describes his Verizon experience of reducing MLC without impacting service quality. Can’t see the YouTube video? No worries. Download the video

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May 15, 2017


Verizon is an Automation Leader


Verizon is an Automation Leader Chris Prenatt, Senior Systems Engineer with Verizon, chats with Al Lindstrom of MVS Solutions. Chris describes Verizon's experience with Automated Capacity Management using ThruPut Manager AE to reduce run costs with minimal impact to users. Hear the expanded discussion with Chris and John Baker of MVS Solutions at https://www.youtube.com/watch?v=YZvGxzBv_aQ. Can’t see the YouTube video? No worries. Download the video

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Staying In Tune: Practical Considerations of Key Performance Areas


There is no shortage of available metrics to provide detailed insight into system performance. The problem is sorting through them all and recognizing what’s important. Utilization, for example, comes in many forms. This session will discuss key performance areas to watch, what to look for, what to ignore and what … well, as they say–it depends.

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How Busy Is Too Busy? Automating Your System for Maximum Throughput


Compuware Field Technical Services Solutions Consultant Dave Kartzman discusses how to use Fault Analytics, a core component of Abend-AID.

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